What separates us from every other property management agency, is that we truly care about your property and the return on your investment.

Seriously! We know that sounds like a line, but it’s actually our guarantee.

Our commitment to our clients includes:

• Regular communications throughout our engagement
• To advertise the property effectively for ultimate exposure
• To personally open the property for inspection, bi-weekly or as required
• Process tenant application forms, including relevant rental checks
• Present processed applications to landlord for approval
• To complete of Residential Tenancy Agreement with any agreed inclusions
• Thorough property inspections conducted as per current legislation
• Rental income secured through our direct debit system (DEFT)
• Monitor rental payments and follow up that they are paid by the due date.
• Disburse rental funds to landlord and creditors
• Conduct internal and external regular routine inspections of the property
• To implement appropriate rental increases in consultation with the landlord according to the current rental market conditions
• Always adhere to all relevant legislation and real estate regulatory requirements
• To inform the landlord of any concerns, issues or information relating to the property and/or tenant where necessary
• Provide monthly and annual income and expenditure statements
• Assurance of quality tradespeople and reliable pricing when it comes to maintenance or property upkeep
• To represent the landlord at VCAT if the situation arises

Above all, what generally lacks in the industry is a lack of availability and poor response times from the property manager. Our team will respond to you within 2 hours of your call, even after business hours.

Contact us today to find out more about how we can help you.